ASSESSMENT OF BUSINESS PROCESS MANAGEMENT FOR MSMEs IN EAST JAVA

Keywords: Business process management, micro, small, medium enterprise, the garment industry

Abstract

The role of micro, small and medium enterprises (MSME) for the economy of many countries, especially Indonesia are very important. The garment industry is one of the developing industries in Indonesia. Enterprises need to understanding, documenting, modelling, analyzing, simulating, implementing to  increasing the value and achieving business operational efficiency and survive business competition. Therefore, it is necessary to know  assess the maturity level of business process management in MSMEs. The purpose of this study is to assess the maturity level of business process management  from MSMEs. First, the relevant literature is reviewed to gain insight into the practice of business process management  in general, the context of MSME in Indonesia and previous studies related to business process management  in the context of MSMEs. This research was conducted in East Java and data collection was done by distributing questionnaires to MSME owners. This study shows that a lack of knowledge resources about BPM is the main factor causes the MSMEs have low business process maturity level.

Author Biography

Umi Chotijah, Universitas Muhammadiyah Gresik

Teknik Informatika

References

Journal Article
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Electronic Publication, Information from the internet

BI, "Pemetaan dan Strategi Peningkatan Daya Saing UMKM dalam Menghadapi Masyarakat Ekonomi Asean (MEA) 2015 dan Pasca MEA 2025," Departemen Pengembangan UMKM Bank Indonesia (BI), 2016.

http://presidenri.go.id/, "Potensi Besar UKM Industri Makanan-Minuman," 08/06/2016/ 12:02 WIB.

Theses, Dissertation
Umi Chotijah. Penilaian Business Process Management (BPM) Untuk Tingkat Kesiapan Implementasi Teknologi Informasi Pada UMKM Di Jawa Timur: Multi Studi Kasus Pada UMKM Garmen, Pengolahan Makanan Dan Furnitur. Thesis. Surabaya: Postgraduate ITS; 2017
Published
2019-04-16
How to Cite
Chotijah, U. (2019). ASSESSMENT OF BUSINESS PROCESS MANAGEMENT FOR MSMEs IN EAST JAVA. Jurnal Sistem Informasi, 15(1), 1-9. https://doi.org/10.21609/jsi.v15i1.770