Prioritizing Critical Success Factors of Requirements Engineering using Analytical Hierarchy Process

Keywords: Critical Success Factors, Requirements engineering, Analytic Hierarchy Process, software development, ranking.


Requirements engineering is not as straightforward as asking stakeholders what they want the information systems to do. In most cases, their vision tends to be limited by the status quo. Eliciting a complete set of requirements that fulfil every gap and withstand scrutiny during validation is challenging. Hence, it is important to consider various factors influencing the success of requirements engineering. This paper identifies and prioritizes multiple critical success factors of requirements engineering using the Analytical Hierarchy Process. The initial model was developed from literature review and validated using evidence from an empirical study. Quantitative data was collected through a questionnaire and then analyzed to rank the success criteria and critical success factors. The results show that the user satisfaction is the most important success criterion, while the clear definition of project scopes and goals is the most critical factor for the success of requirements engineering.


Download data is not yet available.

Author Biography

Imairi Eitiveni, Faculty of Computer Science, University of Indonesia

A lecturer in Faculty of Computer Science, University of Indonesia. 


Research interests: information systems, supply chain management, sustainability, e-commerce


Almari, H., and Boughton, C. 2014. "The Five Factors Influencing Software Architecture Modeling and Evaluation Techniques," in: 2014 International Conference on IT Convergence and Security (ICITCS). pp. 1-8.
Alonso, J. A., and Lamata, M. T. 2006. "Consistency in Analytical Hierarcy Process: A New Approach," International Journal of Uncertainty, Fuzziness and Knowledge-Based Systems (14:4), p. 445−459.
Alvertis, I., Koussouris, S., Papaspyros, D., Arvanitakis, E., Mouzakitis, S., Franken, S., Kolvenbach, S., and Prinz, W. 2016. "User Involvement in Software Development Processes," Procedia Computer Science (97), pp. 73-83.
Alves, C., Ramalho, G., and Damasceno, A. 2007. "Challenges in Requirements Engineering for Mobile Games Development: The Meantime Case Study," in: 15th IEEE International Requirements Engineering Conference (RE 2007). pp. 275-280.
How to Cite
Eitiveni, I., & Hutapea, H. A. (2023). Prioritizing Critical Success Factors of Requirements Engineering using Analytical Hierarchy Process. Jurnal Sistem Informasi, 19(1), 13-27.