The Acceptance of Government Resource Planning System Using UTAUT 2
Keywords:
Government Resource Planning (GRP), UTAUT, IT Adoption, IT Acceptance Model, SEM PLS
Abstract
Government Resource Planning (GRP) system is a solution for managing all the resources that exist in government, namely people, technology, and business processes in it. This study aims to analyses how the acceptance of the Service and Licensing Information System for the Public (SIMPATIK) in the Investment Board and Integrated Licensing (DPMPTSP) of West Java Province. This study uses UTAUT 2 model that consist of six independent variables and two dependant variables. The relationship between the independent variable and the dependent variable is moderated by age, gender, and experience variables. The data used are primary data obtained from distributing questionnaires online to 42 DPMPTSP employees that using SIMPATIK. The hypothesis was tested with the SmartPLS and SPSS applications. The results show from a total of 14 hypotheses there are 3 hypotheses that have a significant or acceptable effect, while 11 other hypotheses are not significant or cannot be accepted.
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References
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Venkatesh, Morris, Davis, and Davis. 2003. “User Acceptance of Information Technology: Toward a Unified View.” MIS Quarterly 27 (3): 425. https://doi.org/10.2307/30036540.
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Akila, Akila. 2017. “Pengaruh Insentif Dan Pengawasan Terhadap Produktivitas Kerja Karyawan Pada CV. Vassel Palembang.” Jurnal Ecoment Global 2 (2): 35. https://doi.org/10.35908/jeg.v2i2.250.
Akman, Ibrahim, and Alok Mishra. 2017. “Factors Influencing Consumer Intention in Social Commerce Adoption.” Information Technology and People 30 (2): 356–70. https://doi.org/10.1108/ITP-01-2016-0006.
Alalwan, Ali A., Yogesh K. Dwivedi, Nripendra P. Rana, and Antonis C. Simintiras. 2016. “Jordanian Consumers’ Adoption of Telebanking: Influence of Perceived Usefulness, Trust and Self-Efficacy.” International Journal of Bank Marketing 34 (5): 690–709. https://doi.org/10.1108/IJBM-06-2015-0093.
Alalwan, Ali Abdallah, Yogesh K. Dwivedi, and Nripendra P. Rana. 2017. “Factors Influencing Adoption of Mobile Banking by Jordanian Bank Customers: Extending UTAUT2 with Trust.” International Journal of Information Management 37 (3): 99–110. https://doi.org/10.1016/j.ijinfomgt.2017.01.002.
Baptista, Gonçalo, and Tiago Oliveira. 2015. “Understanding Mobile Banking: The Unified Theory of Acceptance and Use of Technology Combined with Cultural Moderators.” Computers in Human Behavior 50 (September): 418–30. https://doi.org/10.1016/j.chb.2015.04.024.
Compeau, Deborah R., and Christopher A. Higgins. 1995. “Computer Self-Efficacy: Development of a Measure and Initial Test.” MIS Quarterly: Management Information Systems 19 (2): 189–210. https://doi.org/10.2307/249688.
Costa, Carlos J., Edgar Ferreira, Fernando Bento, and Manuela Aparicio. 2016. “Enterprise Resource Planning Adoption and Satisfaction Determinants.” Computers in Human Behavior 63 (October): 659–71. https://doi.org/10.1016/j.chb.2016.05.090.
Davis, Fred D., Richard P. Bagozzi, and Paul R. Warshaw. 1989. “User Acceptance of Computer Technology: A Comparison of Two Theoretical Models.” Management Science 35 (8): 982–1003. https://doi.org/10.1287/mnsc.35.8.982.
Fanida, Eva Hany, and Fitrotun Niswah. 2015. “Government Resource Management System (Grms): Inovasi Layanan Publik Dalam Pengelolaan Keuangan Daerah Di Pemerintah Kota Surabaya.” Jurnal Administrasi Publik 12 (1).
Gupta, M. P., and Debashish Jana. 2003. “E-Government Evaluation: A Framework and Case Study.” Government Information Quarterly 20 (4): 365–87. https://doi.org/10.1016/j.giq.2003.08.002.
Herrero, Ángel, Héctor San Martín, and María del Mar Garcia-De los Salmones. 2017. “Explaining the Adoption of Social Networks Sites for Sharing User-Generated Content: A Revision of the UTAUT2.” Computers in Human Behavior 71 (June): 209–17. https://doi.org/10.1016/j.chb.2017.02.007.
Hew, Jun Jie, Voon Hsien Lee, Keng Boon Ooi, and June Wei. 2015. “What Catalyses Mobile Apps Usage Intention: An Empirical Analysis.” Industrial Management and Data Systems 115 (7): 1269–91. https://doi.org/10.1108/IMDS-01-2015-0028.
Hulland, John. 1999. “Use of Partial Least Squares (PLS) in Strategic Management Research: A Review of Four Recent Studies.” Strategic Management Journal 20 (2): 195–204. https://doi.org/10.1002/(sici)1097-0266(199902)20:2<195::aid-smj13>3.0.co;2-7.
Hung, Shin Yuan, Chia Ming Chang, and Ting Jing Yu. 2006. “Determinants of User Acceptance of the E-Government Services: The Case of Online Tax Filing and Payment System.” Government Information Quarterly 23 (1): 97–122. https://doi.org/10.1016/j.giq.2005.11.005.
Ilham, Mohamad. 2016. “Analisis Model Penerimaan Teknologi Pada Wajib Pajak Dalam Menggunakan Sistem E-Billing Di Kantor Pelayanan Pajak Pratama Merauke.” Jurnal Mantik Penusa. Vol. 20. www.online-pajak.com.
Izzati, Berlian Maulidya. 2020. “Analysis of Customer Behavior in Mobile Food Ordering Application Using UTAUT Model (Case Study: GoFood Application).” International Journal of Innovation in Enterprise System 4 (01): 23–34. https://doi.org/10.25124/ijies.v4i01.45.
Mansoori, Khaled Ahmed Al, Jawahitha Sarabdeen, and Abdel Latif Tchantchane. 2018. “Investigating Emirati Citizens’ Adoption of e-Government Services in Abu Dhabi Using Modified UTAUT Model.” Information Technology and People 31 (2): 455–81. https://doi.org/10.1108/ITP-12-2016-0290.
Mukhsin, Raudhah, Palmarudi Mappigau, and Andi Nixia Tenriawaru. 2017. “Pengaruh Orientasi Kewirausahaan Terhadap Daya Tahan Hidup Usaha Mikro Kecil Dan Menengah Kelompok Pengolahan Hasil Perikanan Di Kota Makassar.” Jurnal Analisis 6 (2): 188–93. http://pasca.unhas.ac.id/jurnal/files/ef79bd330d16ba9fda32510e0a581953.pdf.
Rodrigues, Gwendolyn, Jawahitha Sarabdeen, and Sreejith Balasubramanian. 2016. “Factors That Influence Consumer Adoption of E-Government Services in the UAE: A UTAUT Model Perspective.” Journal of Internet Commerce 15 (1): 18–39. https://doi.org/10.1080/15332861.2015.1121460.
Sok Foon, Yeoh, and Benjamin Chan Yin Fah. 2011. “Internet Banking Adoption in Kuala Lumpur: An Application of UTAUT Model.” International Journal of Business and Management 6 (4). https://doi.org/10.5539/ijbm.v6n4p161.
Sugiyono. 2013a. Memahami Penelitian Kualitatif. Bandung: CV.Alfabeta. http://library.um.ac.id/free-contents/index.php/buku/detail/memahami-penelitian-kualitatif-sugiyono-43374.html.
———. 2013b. Metode Penelitian Kuantitatif, Kualitatif Dan Kombinasi (Mixed Methods). Bandung: Alfabeta. http://library.um.ac.id/free-contents/index.php/buku/detail/metode-penelitian-kuantitatif-kualitatif-dan-kombinasi-mixed-methods-sugiyono-43689.html.
Sutanto, Sutanto, Imam Ghozali, and Rr. Sri Handayani. 2018. “Faktor-Faktor Yang Memengaruhi Penerimaan Dan Penggunaan Sistem Informasi Pengelolaan Keuangan Daerah (SIPKD) Dalam Perspektif The Unified Theory Of Acceptance And Use Of Technology 2 (Utaut 2) Di Kabupaten Semarang.” JURNAL AKUNTANSI DAN AUDITING 15 (1): 37. https://doi.org/10.14710/jaa.15.1.37-68.
Venkatesh, Morris, Davis, and Davis. 2003. “User Acceptance of Information Technology: Toward a Unified View.” MIS Quarterly 27 (3): 425. https://doi.org/10.2307/30036540.
Venkatesh, Viswanath, James Y.L. Thong, and Xin Xu. 2012. “Consumer Acceptance and Use of Information Technology: Extending the Unified Theory of Acceptance and Use of Technology.” MIS Quarterly: Management Information Systems 36 (1): 157–78. https://doi.org/10.2307/41410412.
Venkatesh, Viswanath, James Y L Thong, and Xin Xu. 2016. “A I S Ssociation for Nformation Ystems Unified Theory of Acceptance and Use of Technology: A Synthesis and the Road Ahead.” J Ournal. http://ais.site-ym.com/?SeniorScholarBasket.
Wang, Yi Shun, and Yi Wen Liao. 2008. “Assessing EGovernment Systems Success: A Validation of the DeLone and McLean Model of Information Systems Success.” Government Information Quarterly 25 (4): 717–33. https://doi.org/10.1016/j.giq.2007.06.002.
Wang, Yi Shun, and Ying Wei Shih. 2009. “Why Do People Use Information Kiosks? A Validation of the Unified Theory of Acceptance and Use of Technology.” Government Information Quarterly 26 (1): 158–65. https://doi.org/10.1016/j.giq.2008.07.001.
Wu, Yu-Lung, Yu-Hui Tao, and Pei-Chi Yang. 2008. “The Use of Unified Theory of Acceptance and Use of Technology to Confer the Behavioral Model of 3G Mobile Telecommunication Users.” Journal of Statistics and Management Systems 11 (5): 919–49. https://doi.org/10.1080/09720510.2008.10701351.
Published
2021-04-29
How to Cite
Muhardi Saputra, Berlian Maulidya Izzati, & Jannatul Rahmadiani. (2021). The Acceptance of Government Resource Planning System Using UTAUT 2. Jurnal Sistem Informasi, 17(1), 1-19. https://doi.org/10.21609/jsi.v17i1.1010
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Articles
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