1.
Azzahro F, Handayani PW, Murti SS, Yudhoatmojo SB. The Effects of Perceived Justice and Emotions on Service Recovery Satisfaction on Indonesian Ecommerce Customers. J. Sistem Inf. (J. Inf. Sys.) [Internet]. 2020Apr.29 [cited 2024Mar.29];16(1):38-. Available from: https://jsi.cs.ui.ac.id/index.php/jsi/article/view/938