Saragih, Hoga, Waisen ., and Bobby Reza. “PENERAPAN IT BALANCED SCORECARD DAN COMPETENCY GAP INDEX DALAM TATA KELOLA IT: STUDI KASUS PT. CAPELLA MEDAN”. Jurnal Sistem Informasi 9, no. 1 (November 28, 2013): 45-57. Accessed April 26, 2024. https://jsi.cs.ui.ac.id/index.php/jsi/article/view/346.